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Volunteer Coordinators Volunteer
Coordinators
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Void of Volunteerism
Serving the community can be a passion, a pastime,
or to some, pointless. Coordinators statewide try to raise the interests of students and
share with them their zeal for service. Mary Szmytkowski, coordinator of CARES, a student
volunteer organization at Pasco-Hernando Community College, noticed "a consistent
lack of enthusiasm and motivation with regard to volunteering," so she offers
incentives to get students involved. "In CARES, we give each person a T-shirt who
participates in three or more projects. We also give certificates of appreciation to those
who participate in a number of events. This recognition helps motivate them to continue
volunteering." Szmytkowski also says that aggressive recruitment is the best way to
prevent volunteer apathy. "You must be out recruiting constantly, talking with people
one on one and telling them about upcoming projects. Show them your enthusiasmit
will spread."
At the University of Central Florida, Ricky Middagh, 99-00
student director of Volunteer Services, says "organizing multiple smaller projects to
cater to different tastes will have a better turnout than one huge nonspecific
event." Volunteer UCF has a "personal approach which has improved participation.
We have our volunteers sign up to be on an e-mail list, and then they are notified of
upcoming projects."
Cultural Barriers
No matter if the school is large or small, some
students never learn to interact with people of different cultures. "When large
groups of students come together, they often associate only with people of similar
backgrounds," says Brian Dassler, Preview 2000 staff director at the University of
Florida. "They dont realize that separating yourself from those who are unlike
you will never prepare you for the real world and the diversity of Floridas
population."
Dassler says the first step to multicultural communication
is a personal one. "We as leaders must make an effort to step out of the comfort zone
of people with similar backgrounds and challenge ourselves to talk to someone weve
never talked to before," he says. Though Dassler admits the task at hand is
difficult, he says leaders must "not only be aware of it, but realize that
theyre the ones who are in the position to do something about it."
While leaders are in the position to help, the problem
itself can be elusive. "As a leader, you wont recognize it automatically, you
have to really look hard to see where the communication gaps exist," says Diane
Torres, executive vice president of Student Senate at Trinity International University.
Torres has noticed that when the activities are larger and more universal by incorporating
multiple interests, participation will become more diverse. "This broad range of
activities is what makes volunteer programs successful in diversifying attendance,"
she says. "Volunteer organizations have an advantage to breaking this communication
barrier, since service unites students of all ethnicities in a common cause," Torres
says. "By bringing people together in a volunteering activity, it gives them an
opportunity to look beyond their differences and work together to help others and make a
difference." Torres says she has noticed that "people are afraid to go outside
of their own groups, and its leaders who must watch for multicultural barriers and
try to alleviate them at their next events." Once the barriers are recognized, Torres
says "leaders can personally introduce the segregated groups to each other, or
organize games or projects for the students to get to know one another."
Communication Weakness
Student leaders often work with and rely on campus
staff and faculty for information and assistance. When communication between these groups
suffers, leaders get frustrated. "Administration and faculty rarely inform student
organizations about developments and proposals on campus," says Larry Morris, student
volunteer at Florida A&M University. "We arent notified when decisions are
being discussed or made. This lack of communication leads to a lack of student
representation, thus preventing us from being able to voice our opinions or have our needs
met."
As a radio personality for FAMU's 90.5 FM, Morris uses his
show as a way to provide students with the information not provided to them by staff.
"I gather information about volunteering events on campus and in the community and
let the students know specific details and how they can get involved," he says. This
lack of communication is avoidable by "not being afraid to talk to the
administration, and using them as a means to get whats best for your
organization," Morris says.
As a student volunteer at Florida Christian College, Katie
Layton says, "the staff doesnt always verbalize what they feel needs to be
changed or done." Volunteering in numerous projects such as the Childrens
House, a home for children of convicted mothers, has made Layton aware of the value of a
good relationship with your advisor. "If you both listen to each other, it eliminates
the gray areas of communication that arise when advisors and leaders dont consider
the relationship as a mutual one."
When a tornado devastated a residential community across
from the FCC campus in 1998, numerous campus volunteers responded. "Never have I been
more moved then the next morning when I saw the professors and students volunteering
hand-in-hand to help the community," Layton says. "If all organizations could
build this kind of affiliation with their advisors and just work together and get to know
each other, the gap in communication would no longer exist." Layton says encouraging
group members to get to know their advisors and listening to what they have to say is the
first step. "If you listen to them, they will listen to you."
Whats the most important leadership quality?
"Listening skills. To accept criticism and lead
your group, you must listen to what your members have to say. Theyre the ones who
can identify problem areas and goals for the future. Make yourself available to listen on
a one-on-one level. This can be the best way to get their point and yours across."
Collins Nelson, residential outreach coordinator, Embry-Riddle
Aeronautical University, tommyboys57@hotmail.com
"Respect for yourself and your group members. This
creates a stronger backbone for the organization and better teamwork. Once people perceive
a leader as someone who respects them, theyll show their leader the same
respect."
Jolawn Davis, Upward Bound mentor, Edward Waters College, jolawndavis@hotmail.com
"If you show honesty, respect, and integrity,
those watching will want your leadership."
Diane Torres, Student Senate vice president, Trinity International
University, rozeyd@aol.com
Describe the most effective project your group has
sponsored.
"Up Till Dawn raised $25,000 for St.
Judes Childrens Hospital by holding an all year fund-raiser which culminated with a
party from 6 a.m. to 6 p.m. Student organizations participated by forming groups of six
members and raising $1,000 per team. Their donation was their ticket into the all-night
festivities of dancing, karaoke and food."
Mark Sullivan, Up Till Dawn corporate proposal chair, Lynn
University
"We were involved in Military Mail. Our members
visited local schools and had children help us make Christmas cards to send to the U.S.
soldiers stationed overseas during the holidays. Many of the soldiers sent responses to
the students, proving it was a good way to show our appreciation for their efforts."
Christy Finnerty, Phi Theta Kappa member, University of South Florida, finnerty@bayflash.stpt.usf.edu
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